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Anamandy Anamandy is offline
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Default Blue Screen of Death - 05-28-2011, 07:56 PM

Hi all, I keep getting a BSOD about once every operating time. In the event viewer its always the same thing - Microsoft Fax. In the event viewer it says,

'Fax Serviice failed to intitialize (virtual or TAPI). No faxes can be sent or received until a device is installed."

I don't use this computer for printing or faxes. I only use for light duty - internet and emails primarily. I don't even watch movies on this machine. Anyone have any idea what is going on. I'm running XP sp3
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fdalbor fdalbor is offline
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Default 06-12-2011, 05:34 PM

Sounds like you accidently set your system to send or receive fax's at boot up time and you don't have a printer setup to receive or send fax's so the system is returning an error code. fdalbor


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Anamandy Anamandy is offline
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Default Don't remember doing that - 08-02-2011, 02:14 AM

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Originally Posted by fdalbor View Post
Sounds like you accidently set your system to send or receive fax's at boot up time and you don't have a printer setup to receive or send fax's so the system is returning an error code. fdalbor
As a last resort I did a factory restore and have been good until tonight. Again, it shows the same problem - Microsoft Fax and Print. I don't ever remember setting my mini to send or receive faxes or print. To be honest I would not even know what to look for in start up using MSCONFIG. Would you, or anyone, know how I can correct this issue. Thanks for any help you can give.
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mudkipz mudkipz is offline
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Default 08-03-2011, 10:21 PM

Start -> Run. Services.msc. Find the fax service. Stop it. Disable it.
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Anamandy Anamandy is offline
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Default 08-07-2011, 07:20 PM

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Originally Posted by mudkipz View Post
Start -> Run. Services.msc. Find the fax service. Stop it. Disable it.
Thanks so much. I just did it and will keep my fingers crossed that this works. I also see the red error in system for Print. Hmmm - don't know why I missed this. Should I disable this too?

I only see Print Spooler. Should I disable this?

Also, when opening Dr. Watson I can't access the dmp. files. I click on browse, open dmp.files and nothing happens. Any idea how to access the files so I can be sure that fax and print are the problem? Thanks for any help you can give.

Last edited by Anamandy; 08-07-2011 at 07:33 PM. Reason: added info
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mudkipz mudkipz is offline
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Default 08-10-2011, 07:32 PM

The print spooler shouldn't be causing this issue. If you've dug out the event viewer and can see the print error, would you mind posting some more details?

To read the dmp files, you'll need the debugging tools for windows.

Also, if you've anything in control panel -> printers, remove it and reboot.


Inspiron 1012.

Last edited by mudkipz; 08-10-2011 at 10:17 PM. Reason: Re-read earlier posts, altering to better advice.
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rrfranczak3 rrfranczak3 is offline
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Default 08-10-2011, 09:21 PM

have you bothered to run an AV check?...sometimes a BSOD is caused by a virus


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