Dell Mini 9 Discussion Discussion on the Dell Inspiron Mini 9.

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hcck3d hcck3d is offline
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Default mydigitaldiscount.com customer support sucks - 10-10-2008, 08:04 PM

I am pissed, sorry. For two days now I have called while at work (since I am trying to get my $220 back) and the phone number is always, ALWAYS, busy. WTF?

Emails aren't answered. Voicemails aren't answered. No tracking number in case the shipment has been sent out. All I got was a generic order confirmation email, with no shipping time stated.

Anyone else going through this?

BTW, going to Fry's to pick up the hardware...
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strider_mt2k strider_mt2k is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-10-2008, 08:37 PM

...and you'd be talking about WHAT exactly?

:?

EDIT

Good edit! We know what you're talking about now!

Were you ordering a larger replacement?


Inspiron Duo: Win7 Pro 32-Bit, Intel 6200 Wifi Upgrade
Former Inspiron Mini 9 Owner, Modder, Enthusiast
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hcck3d hcck3d is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-10-2008, 08:41 PM

Quote:
Originally Posted by strider_mt2k
...and you'd be talking about WHAT exactly?

:?

Finding out about my order for a SDHC card and SLC pci-e 16GB SSD


Any nand pci-e card will do right?
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medicThree medicThree is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-10-2008, 10:16 PM

NO, the card in the mini is half the size of those in other netbooks. There are pics and specs on this site somewhere, if I have time I will find them.
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UnaClocker UnaClocker is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-10-2008, 10:34 PM

I'm having similar issues with MyDigitalDiscount, and I know of TWO people who have ordered SSD's from them only to have them arrive DOA! I talked to the guy twice on the phone, once when I mailed back my first SSD (that's when I learned that the Mini9 uses a shorter than normal PCIe card), and once on Monday to find out if the replacement had shipped yet. It hadn't and he told me they were out of stock till Friday. I sent an email this morning asking about it and got no reply. I really would not recommend this company to anyone at this point. I paid through paypal, so I may be disputing the payment here soon.


Tired of wondering if your Mini9 is doing ANYTHING? - Add a HDD Activity LED
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hcck3d hcck3d is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-11-2008, 07:23 AM

I will be waiting till tues. If no reply by then, I will dispute. Where is everyone else getting their SSD's from?
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Dunhamzzz Dunhamzzz is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-11-2008, 01:05 PM

Amazon do them pretty cheap.


Please do not send me support requests via PM.
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hcck3d hcck3d is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-11-2008, 06:32 PM

Quote:
Originally Posted by Dunhamzzz
Amazon do them pretty cheap.

Can you post a link to the exact one? I don't want to screw it up...
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ventoatx ventoatx is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-11-2008, 09:27 PM

Quote:
Originally Posted by hcck3d
Quote:
Originally Posted by Dunhamzzz
Amazon do them pretty cheap.

Can you post a link to the exact one? I don't want to screw it up...
Are you talking about gettin an SSD or a SDHC from Amazon? It was my understanding only MDD carries the SSD's for the Mini.
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UnaClocker UnaClocker is offline
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Default Re: mydigitaldiscount.com customer support sucks - 10-11-2008, 10:56 PM

Yeah, no kidding. Amazon has jack for SSD's..
SSD = Solid State Drive
SD = Secure Digital

SSD is a hard drive, essentially
SD is a memory card.


Tired of wondering if your Mini9 is doing ANYTHING? - Add a HDD Activity LED
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