[jdeegerman]

My Mini 10v has been getting slower and randomly freezing up. I decided to use the recovery disk from an external CD/DVD drive to see if it would help. It went through setup O.K. but then said a certain file couldn't be installed. After that, nothing works right. It takes 5 minutes to start up and will shut down only when the on/off button is held down for 5 secs. If I try to restart by booting from the ext. CD, it just sits there. I thought if I just wiped the HD clean with reformat command, I could run the recovery disk, but the reformat command has to be accessed through Windows and I get the message that another installation is in progress. I don't know how to reformat from the command prompt - I can't even get to the command prompt. Any ideas how to heal this thing?

[Dell_Abhishek_B]

Hi jdeegerman,

I would suggest you to do a clean reinstallation (after deleting the partitions) of Windows on the system to resolve the issue.
Also, share the following information with me so I can help you better.
1. What is the Windows Operating System installed on your system?
2. Are you using the Dell OEM DVD or any other DVD to install the windows.

You can choose the operating system on the link below and follow the steps to do a clean reinstallation. Make sure you delete the paritions and install the Windows on the unallocated space.

Windows 7 Manual Reinstall | Dell

In Windows 7 you can delete the partitions by clicking on the Drive options tab, before the installation starts.

Hope this helps. Please reply for any further assistance.

Thanks and regards
Abhishek B
#iworkfordell