My Digital Discount MDD are online retailers of Runcore SSD drives and accessories for your Dell Mini netbook.

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MDD Chris MDD Chris is offline
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Default 06-08-2010, 07:03 PM

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Originally Posted by curawed View Post
More than one week after sending email to the support... still nothing

Please check your spam folders for my emails as I have sent more than 1. To me it sounds like its a defective SSD. Please PM me your order information and I would be more than happy to get it replaced for you.


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curawed curawed is offline
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Cool 06-09-2010, 08:26 AM

Euh... Well it seems you're right...

There's a "SMTP=ESSL" trouble on my SMTP Server.
I've disabled it.

.../..

I can receive your emails now... and so I apologize for the communications problems... It was on my side

.../...

So I got my RMA and my SSD has been returned on the 15th...
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curawed curawed is offline
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Angry 06-23-2010, 06:48 AM

Yesterday I got news from UPS

My news SSD is coming back...

I should be happy...

Not really; I told MDD not to use UPS or DHL but standard USPS.
They told me that was ok...

But the item is send with UPS... and so I got again 30 € for the taxes of something I've already paid. With USPS I could have a chance not to pay this.

So the UPS will be rejected as I did not want this delivery provider.

Waiting for news now
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MDD Jeremy MDD Jeremy is offline
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Default 06-23-2010, 11:39 AM

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Originally Posted by curawed View Post
Waiting for news now
I apologize for any confusion there may have been with your order. I've sent you a PM and will investigate this further to see how exactly this mix-up happened.


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curawed curawed is offline
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Default 06-23-2010, 01:28 PM

Thanks Jeremy.

I've sent you a PM response.

Hope this will be solved soon.
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MDD Jeremy MDD Jeremy is offline
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Default 06-23-2010, 02:24 PM

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Originally Posted by curawed View Post
Thanks Jeremy.

I've sent you a PM response.

Hope this will be solved soon.
We'll get you taken care of right away. The last thing we want you to have to do is return the package and wait even longer for your replacement drive because of a mix-up on our end.


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