Dell Mini 9 Hardware Issues / Problems Inform everyone on any issues or problems with your Dell Mini 9 hardware.

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Pelican18TQA4 Pelican18TQA4 is offline
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Default ? regarding factory SSD and warranty... - 10-28-2009, 05:50 PM

I think the factory SSD may have died on my Mini 9. It started acting funny so I attempted to restore the PC using the Dell disks but it couldn't complete the repair and would give the "blue screen of death". So, I attempted to do a full reinstall with the Dell-supplied XP disc and again, no luck. So, I tried using my own XP SP2 retail disc and though it got further than the Dell disc did, still no go. Eventually it go to the point that it wouldn't even format the drive and now it just hangs. Any suggestions or is my SSD toast?

If it is toast, is this something Dell covers under their warranty and if so, how long is that good for. I picked up the Mini in July I think.
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Thorsteenster Thorsteenster is offline
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Default 10-28-2009, 06:10 PM

Go here and put in your Service Tag, it will tell your still under warranty.
http://support.dell.com/support/topi...04&l=en&s=hied
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Pelican18TQA4 Pelican18TQA4 is offline
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Default 10-28-2009, 06:26 PM

I checked that earlier and I see this:

Description: Rapid Response Depot
Provider: CTS
Start Date: 5/23/2009
End Date: 5/23/2010
Days Left: 207

Description: Limited Technical Support
Provider: DELL
Start Date: 5/23/2009
End Date: 5/23/2010
Days Left: 207

I guess that means I got it in May. Gees, I really thought it was July!!
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Thorsteenster Thorsteenster is offline
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Default 10-28-2009, 06:31 PM

Well there you go then, looks like your covered until 2010. Unless someone has other suggestions may as well get the phone call going to support. They may ask you to send it in, or might let you request parts only sent to you.
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