My Digital Discount MDD are online retailers of Runcore SSD drives and accessories for your Dell Mini netbook.

Reply
 
Thread Tools Display Modes
  (#1) Old
daksport99 daksport99 is offline
Junior Member
 
Posts: 6
Join Date: May 2009
Default Runcore SSD not working - 07-30-2011, 06:42 PM

I just received a 32GB Runcore drive. I installed it and the Mini 9 will not boot. Tried with batery power and AC power. The power light comes on for about 3 seconds then goes out when I press the power button.
Reply With Quote
  (#2) Old
My Digital Discount My Digital Discount is offline
Member
 
My Digital Discount's Avatar
 
Posts: 58
Join Date: Mar 2009
Default 08-02-2011, 05:29 PM

Thanks for getting in contact with us. I can get you set us with an RMA if you like. I may have you call and speak with a tech support rep first if you don't mind? If you wouldn't mind emailing us at orders@mydigitaldiscount.com requesting an RMA, this way we can be sure we have your email address to send the RMA info to. If you could include your order # too that would help. Thanks!

-Danielle MDD


MyDigitalDiscount.com is your connection to the digital world.

Join the MDD Community: Follow us on Twitter.com/MyDigital or Like us on Facebook.com/MyDigitalDiscount to get the latest news, product updates and exclusive offers.
Reply With Quote
  (#3) Old
psavas psavas is offline
Junior Member
 
Posts: 24
Join Date: Jan 2009
Default 08-03-2011, 07:48 AM

Danielle,

I'm having some trouble with my 64GB Runcore SSD in my Mini 9; it is not allowing me to create or delete partitions. I have tried doing so with OSX and by attempting to reinstall Windows XP, but neither will allow those operations.

Is there any way to reset the drive, or do you have some sort of utility that can do that?

Your help would be appreciated.

Thanks,
pete
Reply With Quote
  (#4) Old
My Digital Discount My Digital Discount is offline
Member
 
My Digital Discount's Avatar
 
Posts: 58
Join Date: Mar 2009
Default 08-03-2011, 06:45 PM

Pete,

We are happy to help of course! Please email our tech support here so that they are able to assist you. You can email doug@mydigitaldiscount.com and give as much details as possible. If there are any other questions or concerns, please let me know.

-Danielle MDD


MyDigitalDiscount.com is your connection to the digital world.

Join the MDD Community: Follow us on Twitter.com/MyDigital or Like us on Facebook.com/MyDigitalDiscount to get the latest news, product updates and exclusive offers.
Reply With Quote
  (#5) Old
daksport99 daksport99 is offline
Junior Member
 
Posts: 6
Join Date: May 2009
Default 08-04-2011, 12:04 AM

Tech Support took care of my problem with the drive
Reply With Quote
  (#6) Old
psavas psavas is offline
Junior Member
 
Posts: 24
Join Date: Jan 2009
Default 08-04-2011, 07:09 AM

Danielle,

I just sent Doug a message; if you wouldn't mind giving him a head's up about it, I would appreciate it.

Thanks,
pete
Reply With Quote
  (#7) Old
My Digital Discount My Digital Discount is offline
Member
 
My Digital Discount's Avatar
 
Posts: 58
Join Date: Mar 2009
Default 08-04-2011, 03:48 PM

I will let him know Pete! Thanks and again, I am here if anything else arises and/ or if the need for an RMA comes about. Good luck

-Danielle MDD


MyDigitalDiscount.com is your connection to the digital world.

Join the MDD Community: Follow us on Twitter.com/MyDigital or Like us on Facebook.com/MyDigitalDiscount to get the latest news, product updates and exclusive offers.
Reply With Quote
  (#8) Old
ash85 ash85 is offline
Junior Member
 
Posts: 1
Join Date: Jan 2013
Default 01-14-2013, 09:04 AM

Thanks for getting in contact with us.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright © 2008-2016 MyDellMini.com.