Dell Inspiron Duo Forum for discussion on the netbook/tablet hybrid by Dell, the Inspiron Duo.

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ataripower ataripower is offline
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Default Problems with my Duo powering up! - 04-28-2011, 08:02 PM

Hi, I have had my Duo for about a month and have started having a problem. The laptop sometimes does not power on when on battery power.

This can happen after sleep, hibernate or shutdown. I press the button and nothing happens. If I then plug in the power supply it powers on as normal, but if i remove the power the laptop switches off, so clearly the battery is not working. It does however show as charging and 100% full!!

I then reinstalled the bios driver (A05) and this fixed the problem, but a few days later same thing started happening. Reinstalling bios resolves problem again but every fews days issue arises.

Dell have offered to take it in under warranty but this means losing my laptop foe upto 10 working days. I was wondering if anyone has any suggestions for what may be a simple fix?
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excalibur1814 excalibur1814 is offline
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Default 04-29-2011, 09:27 PM

Same on the one we use in work so you're not alone
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gorrila gorrila is offline
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Default 04-30-2011, 08:16 PM

I would send it back, for peace of mind at the very least.
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ataripower ataripower is offline
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Default 05-05-2011, 10:25 PM

Dell collected it today under warranty, so we will see if they fix it or just give me a replacement
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vanquish s vanquish s is offline
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Default 06-20-2011, 10:41 AM

hi
did Dell resolve this problem and do you know what was wrong because i have the same trouble ?
thanks
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ataripower ataripower is offline
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Default 06-20-2011, 09:14 PM

Quote:
Originally Posted by vanquish s View Post
hi
did Dell resolve this problem and do you know what was wrong because i have the same trouble ?
thanks
Dell repaired it under the warranty. I believe they replaced the motherboard!
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rjsoderlund rjsoderlund is offline
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Default 10-08-2011, 01:52 AM

Quote:
Originally Posted by ataripower View Post
Dell repaired it under the warranty. I believe they replaced the motherboard!
Don't get your hopes up, Sent mine in for a replacement motherboard, came back perfect.... Until about 30 minutes ago.

Now same old story, won't power up unless connected to AC or on the JBL docking station.
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