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Dell_Abhishek_B Dell_Abhishek_B is offline
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Posts: 23
Join Date: Sep 2012
Default 10-10-2012, 06:04 PM

Hi,

Please check if the BIOS is updated on the system. You can go to Dell support site, click on 'Home' users, 'Drivers and downloads' and enter the service tag of your system, you will get a list of all the drivers and BIOS updates for your system.

Click on the BIOS tab and download the A07 version.

Before flashing the BIOS please check the following:
Battery should have 10% charge
Adapter should be connected
No external devices should be connected.
All other programs should be closed and documents saved.
Once the BIOS is updated, the system would restart.

Next, update the video driver from the support site, go to 'Driver and downloads', enter the service tag, under the 'Video' tab, locate the Intel driver and install it.

Also, go to the advanced settings in power options and change the power button status to turn off. If you want to put the system to sleep or hibernation, do it from within the operating system.
Hope this helps. Please reply for any further questions.

Thank and regards
Abhishek B
#iworkfordell
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