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Question MDD Shipping Rates (!) - 05-16-2009, 05:14 AM

Just tried to put together an order for a 16gig Runcore and a 2Gig ram and the shipping to New Zealand shows "$79.20 Not Available".

Surely this is some kind of bug/mistake?

Cheers,

Ross
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Default 05-18-2009, 01:08 PM

Yes, it certainly is a glitch with an inflated shipping rate and we apologize for this inconvenience. Occasionally our web site has difficulties recognizing certain international addresses and this error occurs.

It is something we are diligently working on correcting and hope to have fixed on our next mass MDD update.

For anyone experiencing this issue, buy with confidence as all addresses are verified on our back end and charged only the exact shipping cost to your location. To New Zealand, your shipping should be no more than $30 USD.

If you have any further questions, please do not hesitate to contact me via PM.

MDD Jeremy


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Default 05-19-2009, 09:08 AM

Cheers mate,

I just put an order through and set the shipping to $0/Pickup with a note to add the relevant shipping as per this thread.
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Default 05-19-2009, 12:14 PM

Quote:
Originally Posted by rh2600 View Post
Cheers mate,

I just put an order through and set the shipping to $0/Pickup with a note to add the relevant shipping as per this thread.
Thank you Ross, that is a perfect solution.

If any international customers reading this thread are experiencing a similar problem, this is a great way to still get your order in.

MDD Jeremy


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Smile 06-03-2009, 09:06 AM

Just an update to say as expected, the Runcore got shipped for a perfectly sensible cost by MDD directly to my door in Auckland NZ, and it's been running without a hitch since.

A satisfied Dell/RunCore/MDD customer from downunder


White Dell Mini 9, 2GB Hynix RAM, 32GB Runcore, 1.3MP Web Cam, no BT (yet)...
OSX 10.5.7 + DellEFI1.2a5
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