[daksport99]

I just received a 32GB Runcore drive. I installed it and the Mini 9 will not boot. Tried with batery power and AC power. The power light comes on for about 3 seconds then goes out when I press the power button.

[My Digital Discount]

Thanks for getting in contact with us. I can get you set us with an RMA if you like. I may have you call and speak with a tech support rep first if you don't mind? If you wouldn't mind emailing us at orders@mydigitaldiscount.com requesting an RMA, this way we can be sure we have your email address to send the RMA info to. If you could include your order # too that would help. Thanks!

-Danielle MDD

[psavas]

Danielle,

I'm having some trouble with my 64GB Runcore SSD in my Mini 9; it is not allowing me to create or delete partitions. I have tried doing so with OSX and by attempting to reinstall Windows XP, but neither will allow those operations.

Is there any way to reset the drive, or do you have some sort of utility that can do that?

Your help would be appreciated.

Thanks,
pete

[My Digital Discount]

Pete,

We are happy to help of course! Please email our tech support here so that they are able to assist you. You can email doug@mydigitaldiscount.com and give as much details as possible. If there are any other questions or concerns, please let me know.

-Danielle MDD

[daksport99]

Tech Support took care of my problem with the drive

[psavas]

Danielle,

I just sent Doug a message; if you wouldn't mind giving him a head's up about it, I would appreciate it.

Thanks,
pete

[My Digital Discount]

I will let him know Pete! Thanks and again, I am here if anything else arises and/ or if the need for an RMA comes about. Good luck

-Danielle MDD

[ash85]

Thanks for getting in contact with us.