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Join Date: May 2009
06-26-2009, 01:54 AM
I got the same call... It was a couple of weeks after I bought my Mini from the outlet. Phone rang, someone of the foreign persuastion attempted to check up on my order, sell me the extended warranty I "may not have been aware of when I purchased my unit", HAH!!!, right, I was unaware of it... blah blah blah... I eventually just hung up on them. Never happened to me again after that.
When attempting to flash the BIOS through their "Windows" friendly version, instead of the DOS version my gut told me to go with, and it froze up while "installing"...overnight...and into the next morning...I had no choice but to pull the battery as no amount of button pushing would do anything, and of course, it bricked my Mini. Fast forward, I contacted Dell and the only option they would give me was to send the unit in, but my gut told me there was an easier fix I could do myself, and since I'd ignored my gut about the DOS BIOS earlier...I hung up on the persistent send-it-inner Dell Dude and I hit the internet...and that's when I found this site...and my fix...the external floppy method, so I ordered one from Newegg, got it in 2 days and had my problem fixed, yada yada yada...but for DAYS after I hung up on them, Dell continued to call me over and over again, about 9 times total, to finish resolving the issue and to instruct me how the return would work...I kept telling them I wasn't interested and had fixed it myself...so yeah...they are a persistent bunch of jagaloons!!!
I consider my Mini bought and paid for "As Is" now, and will never contact Dell for support again.
Join Date: May 2009
06-26-2009, 02:17 AM
^not sure how many times ive had some issue and wound up having fixed it myself with no help from them. like their products, after that anything else they offer is useless.
Join Date: Jan 2009
Location: Adirondack Mountains
06-26-2009, 02:21 AM
Jagaloon. I like that.
I'd mess with them; order up everything they have to offer, lay it on thick, then just as they need some form of payment say "let me go ask my Mommy."
XPS 420|XPS 420|M1330: Windows 7 x64, Windows 8-8102
M1330: Quad boot: Windows 7 x64, XP Pro x64, Ubuntu, Media Direct
Mini 9: Black, 2GB, 1.3MP Cam, BT, Runcore 32, Windows 7
Mini 10: Black, Z530, Intel 5100 WiFi, OCZ Vertex SSD, XP Pro & Windows 7 (sold)
Mini10v: 2GB, OCZ Vertex, Intel 5100, Windows 7
Join Date: Dec 2008
Location: Bristol, CT
06-27-2009, 03:13 AM
P.S. Go ask daddy if mommy is a proper noun!......just joking! ;>)
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