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  (#21) Old
Project37 Project37 is offline
Posts: 34
Join Date: Mar 2009
Default Re: Dell Shipping LOLZ... - 03-12-2009, 12:23 PM

Originally Posted by reynwrap582
To look up your order number (Using Billing information): ... ation.aspx

To look up your tracking information based on your order (Reference) number:

Just use your Order Number as the reference number, and put in your ship-to Zip Code and it should come right up if it's been shipped.

(I've only tried this with FedEx since I haven't gotten any Dell orders via UPS recently)
Thank you! I'd gotten fed up with "Data temporarily unavailable", but this did the trick. Even better, despite the estimated delivery date of 3/18, it should arrive today!

Mini 9 | BIOS A05 | OSX 10.5.8 | 2GB RAM | 16GB RunCore | BT | 1.3MP Cam
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  (#22) Old
Fox Mulder Fox Mulder is offline
Posts: 55
Join Date: Mar 2009
Default Re: Dell Shipping LOLZ... - 03-13-2009, 12:24 AM

My order didn't show tracking info either, so after a few days I called support and got the tracking info from them. So fine, I kept checking the FedEx tracking page and saw that it was on the way, then something happened. It was shown as out for delivery on the truck, then a very short time later it was returned to the depot "at shipper's request" to be sent back to the shipper. Called FedEx, they had no additional info and referred me to the shipper. Called Dell, they couldn't explain it either.
In the end they did send out a replacement which I received a couple of days later, and it's in perfect shape, but I'd sure like to know what the heck happened with my original shipment. Apparently these problems are not uncommon.
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