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Beth O Beth O is offline
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Unhappy Hibernate Mode Problem - 05-29-2010, 08:30 PM

I was given a hand me down netbook earlier this year. It is a Netbook PP19S 10". Everything was fine until earlier this week. When I went to shut it down, it went into hibernate mode. Now I can't get it to even power up. When I hold down the power button and then release it I get a flash of solid white light followed by a flash of an orange light; then nothing. I have left it plugged in to make sure the battery was charged, but still nothing. I have searched for a user manual, info on hibernate and after several days of this am no closer to knowing what to do about this situation.

I tried Dell Support but it doesn't recognize the service tag number so I am again at an impasse. I am hoping someone here can help me as I really need to be able to use the netbook and am a lose of what to do.


Thanks for your input.
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rrfranczak3 rrfranczak3 is offline
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Default 05-29-2010, 10:13 PM

what you have is a model 1010, a Dell Mini 10, most will not know is as a PP19s, try to take out the battery, unplug the AC and hold the power button for 20-30 seconds, then try putting the battery and AC back again....


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