Dell Streak Forum for discussion on Dells 5'' android tablet, the Dell Streak

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northernlights northernlights is offline
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Posts: 18
Join Date: Jul 2010
Default Buying a Streak? Want the extended warranty? - 08-11-2010, 06:14 PM

Just a warning, I bought my streak via on the 12th July.

When I ordered there was no extended warranty available as part of the 'customise' options.

Was thinking about another one so I looked again at the site, 1 years extra warranty, when purchased with the streak: £5

So I thought, surely I should be able to get that since it's less than 30 days old & wasn't available.

Called Dell CS (europe?), who couldn't help.

Called Dell warranty (US), who wanted to sell me a warranty for £34.99

Called Dell CS again (US this time), who transferred me to Dell mobility (US) (as it was a streak issue?) spoke to the most condescending L2 'manager' who essentially told me tough luck, £34.99 or nothing & refused to give me any complaints details.

I'm due a callback from Dell CS about this tomorrow, which TBH I'm not looking forward to.

As an early adopter I've already been scalped by higher price accessories etc. I just want a fairly priced warranty.

Moral of the story, you want the warranty, best order it at purchase, or bend over & prepare to be boarded.
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d3matt d3matt is offline
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Posts: 134
Join Date: Jun 2010
Location: Oxfordshire, UK
Default 08-11-2010, 08:42 PM

There wasn't the option to add an extended warranty when I purchased mine from
If this is now available, then surely existing customer should be able to purchase this at the same price within the first month or so.

Streak supplied 8 July 2010, direct from
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