Dell Streak Forum for discussion on Dells 5'' android tablet, the Dell Streak
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Join Date: Aug 2010
Me too ! - 08-10-2010, 04:46 PM
My Streak did exactly the same. After 5 days of use, following a battery load, the screen was first blank and then showed a black side and a white side. It revealed a couple of cracks accross the screen starting at the volume buttons, probably through the LEDs layer under the Gorilla glass, which was intact. The thing did not fall nor got any sort of shock or pressure. It simply happened. Probably a release of stress accumulated during the making and ajusting of the screen in the fabrication process (this could be a totally wrong explanation).
It seems that we are not alone (2 sources there):
O2 Forum :: View topic - Broken Screen Dell Streak
And I have read somewhere that the Iphone is prone to this type of mishap, probably connected to the Gorilla glass assembly. (A fact to check and confirm)
I live in France and brought my Streak to my local shop "The Phone House" where I bought it. They refused to take care of the problem but helped me (really) to address the problem to Dell. Dell seems to have accepted to replace it after we sent pictures and explained what did (not) happen. A procedure of "picking up the brocken one and delivering the new one" is supposed to start tomorrow. I am relatively confident it will be solved to my advantage.
Join Date: Aug 2010
08-10-2010, 05:29 PM
---------- Post added at 07:29 PM ---------- Previous post was at 06:54 PM ----------
I found a couple more occurences :
Broken it already - Dell Streak Forum
Dell streak screen is no gorilla! MUST READ - Android Forums (this last one is hardly the same case, as the Streak fell, although not so high on a carpet)
There seems to be an issue here. As the fellow put it : The screen is not gorilla ! After an antennagate, are we facing a gorillagate ?
update : the issue is still not solved. It seems there was a slight misunderstanding and Dell has still not agreed to replace the thing. They first want to see the broken item. Which I can understand (altough they had the pictures). They pick it up tonight. I'll keep you posted.
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