Originally Posted by 4dorvtt
My Streak will ring and I can hear the ringer and see the caller id but it won't allow me to answer it, anyone else seeing this issue? It works part of the time but I need it at 99% or better
Yes. I have this problem. Lots of people do. I did some tests (a dozen phone calls to my Streak from Skype) to reproduce the problem and figure out what the issue is (at least on stock ATT 1.6 Streak). I found two serious phone answering flaws with the Streak:
1. The proximity sensor starts working as soon as the call is incoming rather than as soon as you answer the phone. So a badly placed finger can make the display go away before you even have a chance to press the "Answer Call" button. It will come back when you remove your finger, but unless you know this is what is happening, it can make for a very confusing situation. I think this is a serious flaw, since there is no reason to use proximity sensor before answering phone.
2. ALL of the buttons continue to work normally even when the phone is ringing. This means that if you get a call and accidentally brush the "back" button, you're going back... somewhere. Where depends on what was going on when the phone rang. If the phone was off, say in your pocket, and came on for the phone call, "back" will take you to the lock screen. If you unlock at this point it won't take you back to the ringing phone app, it will just take you wherever the unlock screen normally takes you, probably home. The phone will still be ringing, but the phone app is in the background. If you were in some app when the phone rang, "back" will take you to wherever "back" takes you in that app. If you brush the "home" button, you're going home, or wherever the home key was bound to. If the phone was off, "home" takes you back to the lock screen.
Another way to say #2 is that multi-tasking continues to work fully while the phone is ringing. I think this is a serious flaw. The only things you should be able to do while the phone is ringing are: answer, ignore, silence phone, power off.
#1 and #2 can even interact. If you brush the "back" button while trying to answer, and it takes you to the lock screen, and then you happen to block the proximity sensor with your finger, the lock screen will disappear until you move your finger away from the proximity sensor.
There is no solution to this problem that I know of. Here's a couple of things you can do to make it more livable:
A. Be careful when answering the phone not to put your fingers near any of the buttons or proximity sensor. Some people seem to naturally do this, and so they don't experience the problem so much.
B. Increase the time before the phone switches over to voicemail. Search these forums for instructions. This doesn't solve the problem, but will buy you some time to unlock your phone, pull down the menu item for the ringing phone, switch over to the phone, and answer before the person has been moved to voicemail.
Getting back to the phone after it's gone to the background is made more difficult by the apparent fact that, while multi-tasking still works while the phone is ringing, the phone seems to grab a lot of the CPU cycles (it's probably a special high priority task). So once the phone is in the background, ringing, you may find that your menus and so on are sluggish and that makes getting back to the phone app more difficult. Another thing that can make it more difficult is if the "back" button took you to some app that itself wants to do something computation or data intensive. So you may have to wait for that app to become responsive before you can go somewhere to try to get your phone app back.
I don't know if the 2.1 update changes this behavior or not. I'd like it if someone with a 2.1 phone could do a couple of controlled tests and let us know (sit the phone on the table, call it from another phone, instead of answering press the back button and see what happens). Where is proximity sensor?
: A couple of people asked me where the proximity sensor is. It's just below the little speaker slot when holding phone in landscape. You can't see it in any way, it's like a hidden capacitive button on the left side. In my tests I was able to trigger the sensor starting half way down the speaker slot to a point about 1cm below the speaker slot, and from about 3mm to the left of the speaker slot all the way to the glass (approximate, I didn't measure it). This is exactly where I naturally put my left thumb when I pick up the phone in landscape orientation, and I ALWAYS pick up the phone in landscape orientation even when I'm answering the phone. I suspect the big divide on whether or not you experience this problem is whether you tend to pick up your phone and hold it in landscape while looking to see who is calling, or whether you tend to pick up and hold your phone in portrait while looking to see who is calling.