A couple of days ago my Mini started to misbehave. While leaving it on and falling asleep (me, not the mini), upon waking up the system was unusable. I was able to reboot the system. This happened always when a combination of Apps was running for a long time, namely Skype together with Foxit Reader. Typical behaviour was that WLAN went down, Ctrl-Alt-Delete would not start the Task manager, and after looking around for a couple of minutes not even the pinned Start Menu icons would appear anymore.
Apparently for some reason the SSD
drive just dissappeared during those long runs, but I was always able to reboot by long-pressing the power button. It may have something to do with overheating, for some reason the c drive gets unavaliable and things start to collapse.
So I went to Dells support Site and downloaded the recommended A04 BIOS, and then tried to install it. I got to a Window telling me to close all running programs before continuing, and while doublechecking for running programs in the taskmanager the Mini froze. The keyboard would not respond anymore, long-pressing the power button would not respond, nothing. Then I unplugged it and took out the battery and voila, there is my bricked Mini.
Now, I'm obviously in the need of sending it back, but the issue is that I'm not willing to share my Mini's drive content with Dell since many of my pw are stored on there. Is it possible to take out the SSD
, send the Mini to Dell, and just for the sake of it let them put in a new one and charge me for it, fix the BIOS and check that mobo problem where the c drive dissapears?
I just noticed that when I take the battery out, unplug the Mini and plug it in again, hit the power button, the WLAN module starts working after about 3 seconds, since it has always interfered with my WACOM tablet I'm using on another PC - if the Mini is too close to it. The power LED turns on, but the screen stays black. IIRC I disabled the POST beep in the BIOS since I believe that I never heard it during the last month. I got it around mid November last year.