It eventually went through. I'm on it right now. Still running slow with the bloatware.
Problem #2, battery is not charging. Battery light flashes, but not getting a charge. Red X over battery in the Windows battery meter. 0%. And all it says is idle. Turns off immediately after unplugging. Called Dell, got an outsourced call center, they're sending me a new battery tomorrow and if that doesn't work, I'll have to send my machine out for service. Not a happy camper. They refused to send me a new one. :evil: