Dell Mini 9 Hardware Issues / Problems Inform everyone on any issues or problems with your Dell Mini 9 hardware.

Reply
 
LinkBack Thread Tools Display Modes
  (#1) Old
Junior Member
 
Posts: 6
Join Date: May 2009
Default ? regarding factory SSD and warranty... - 10-28-2009, 05:50 PM

I think the factory SSD may have died on my Mini 9. It started acting funny so I attempted to restore the PC using the Dell disks but it couldn't complete the repair and would give the "blue screen of death". So, I attempted to do a full reinstall with the Dell-supplied XP disc and again, no luck. So, I tried using my own XP SP2 retail disc and though it got further than the Dell disc did, still no go. Eventually it go to the point that it wouldn't even format the drive and now it just hangs. Any suggestions or is my SSD toast?

If it is toast, is this something Dell covers under their warranty and if so, how long is that good for. I picked up the Mini in July I think.
Reply With Quote
  (#2) Old
Expert Member
 
Posts: 509
Join Date: Oct 2009
Default 10-28-2009, 06:10 PM

Go here and put in your Service Tag, it will tell your still under warranty.
http://support.dell.com/support/topi...04&l=en&s=hied
Reply With Quote
  (#3) Old
Junior Member
 
Posts: 6
Join Date: May 2009
Default 10-28-2009, 06:26 PM

I checked that earlier and I see this:

Description: Rapid Response Depot
Provider: CTS
Start Date: 5/23/2009
End Date: 5/23/2010
Days Left: 207

Description: Limited Technical Support
Provider: DELL
Start Date: 5/23/2009
End Date: 5/23/2010
Days Left: 207

I guess that means I got it in May. Gees, I really thought it was July!!
Reply With Quote
  (#4) Old
Expert Member
 
Posts: 509
Join Date: Oct 2009
Default 10-28-2009, 06:31 PM

Well there you go then, looks like your covered until 2010. Unless someone has other suggestions may as well get the phone call going to support. They may ask you to send it in, or might let you request parts only sent to you.
Reply With Quote
Reply

« Random black flashes on my screen. | ? for anyone with the intel 5100 »
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Copyright © 2008-2011 MyDellMini.com.