Dell Mini 10v Forum for all discussions and support on the Dell Mini 1011, also known as the Mini 10v. If your question is regarding Mac OS X, please use the Mini 10v Mac OS X forum.

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  (#101) Old
dellamuerts dellamuerts is offline
Posts: 44
Join Date: Jun 2009
Location: NY
Default 06-15-2009, 03:12 PM

That sucks that yours was pushed back. Did you order anything special besides the Pink color?


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  (#102) Old
metalunna metalunna is offline
Posts: 47
Join Date: May 2009
Default 06-15-2009, 04:23 PM

I ordered 2.
1 Black
1 Pink
Both had the default options.

I called today and FINALLY, one of the reps said that it was in Pre Production.
This is what I was trying to tell the 7, count em 7, prior Reps.

I kept trying to tell them that it was not "IN Production" because, when I signed in to my account the status Magically changed to Pre-Production.

Each time I called or emailed, I kept getting stock responses back.
"we are sorry blah blah blah, but your order is in production and has a delivery date of on or before June 16th"

You can imagine how angry I was this morning (june 15th) when the status on the page said that the delivery date was pushed to June 26th

The Rep today, told me that my order was indeed "Stuck" due to an issue with another department.

I asked which department, and she could not tell me.
I explained that I had many conversations trying to explain that I felt there was something wrong with the order status and that I was displeased because had I not been so insistent, my order would have remained in Limbo. She politely apologized and told me my order was being prioritized (as if) and that I should call back within 24 to 48 hours.

HAHHAHA. Believe that? They messed up, I tried to rectify it, and they still want me to follow up with them. How's that for customer service?

Oh well, sorry to turn this into a Dell hating thread. I have always been happy with them. I have an old XPS GEN4 and I even bought a Sony TV from them. Each purchase was a breeze. Ill hang tight until tomorrow. Depending on what kind if response I get then, will determine my attitude.
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  (#103) Old
aldergrove aldergrove is offline
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Posts: 11
Join Date: Jun 2009
Default 06-15-2009, 05:52 PM

Just ordered today, online failed so via phone. Interestingly it turned out £20 cheaper and the delivery time came in from July 9 to July 3 for a change online was not the best option!
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  (#104) Old
yijie88 yijie88 is offline
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Posts: 3
Join Date: Jun 2009
Default 06-15-2009, 08:30 PM

no way am i gonna get the 10v on the estimated delivery date....purolator pin still not working even though i'm scheduled to receive it tmr, so i called them and they don't have any information on that pin number either, said they haven't received it...
why bother giving us a pin that doesn't work
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  (#105) Old
garyparr garyparr is offline
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Posts: 6
Join Date: Jun 2009
Default 06-18-2009, 11:57 AM

Mine had a 22nd June Date.... just changed to 14th July!!! not happy.. been on order for 3 weeks as it is.. argghhh
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  (#106) Old
jcoll81 jcoll81 is offline
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Join Date: Jun 2009
Location: Texas
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Default 06-18-2009, 09:15 PM

I ordered mine June 8 and had an initial ship date of 6/17. I got an email yesterday saying I should receive it on the 29th.
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  (#107) Old
quaa quaa is offline
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Default 06-19-2009, 05:47 AM

this thread is depressing.

I just ordered mine on 6/15. I hope my shipping date of 6/26 doesn't get pushed back, but after reading this thread i see it happening.
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  (#108) Old
ksopher ksopher is offline
Posts: 32
Join Date: Oct 2008
Default 06-19-2009, 02:15 PM

Ordered 10v on June 3 with June 16 delivery. Showed up on June 16. Only thing I changed when I ordered was I added bluetooth. Sorry to hear about the delivery delays some of your are having. Stick it out though. I also have a 9 and the 10v rocks. The 9 will be on eBay before the end of the weekend.

Mini 10v | Atom N270 | 60GB OCZ Vertex SSD | 2 GB RAM | Webcam | Bluetooth | Win 7 Build 7100
Mini 9 | Atom N270 | 16GB SSD | 2 GB RAM | Webcam | Bluetooth | Win 7 Build 7100 (SOLD)
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  (#109) Old
yijie88 yijie88 is offline
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Posts: 3
Join Date: Jun 2009
Default 06-19-2009, 03:05 PM

i ordered a pink one on jun 6, estimated SHIP date was 19th, and i got it on the 16th
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  (#110) Old
Hairball Hairball is offline
Posts: 54
Join Date: Jun 2009
Location: Canada
Default 06-20-2009, 09:50 PM

I just ordered mine yesterday, June 19. It says it will arrive on July 3.

Hopefully it'll come earlier, it seems like most people here get them ahead of schedule.
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