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Join Date: Apr 2009
Location: Cary, IL
08-01-2009, 07:12 AM
I had the same issue on both 10v's. I went into the event logs to try to find out what was going on. After looking up the error codes and doing a little searching. The error codes claimed that a process was logging on incorrectly as a user instead of system or vice versa. I really can't remember right now. Anyway, the info led me to a Microsoft process to install. I don't understand it 100% but I thought I'd give it a shot when the problem happened on my first 10v. It never hung up again after I installed it. The hangup occurred on my second 10v weeks later. I again looked in the event logs and it was the same error. A little poking around led me to the same Microsoft process. I installed it on the second 10v and haven't had it hang on shutdown yet. Do your own research but it worked for me.
I found the error in the logs:
Windows saved user X registry while an application or service was still
using the registry during log off. The memory used by the user's registry
has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the
services to run in either the LocalService or NetworkService account.
Here's the link to the Microsoft page. Download details: User Profile Hive Cleanup Service
Mini 9 / 32GB Runcore / 2 GB HyperX / Bluetooth / Internal SDHC / Win 7 Premium / Ubuntu 9.04
Mini 10v / 16GB SSD / 2 GB / 1024x600 / Intel 5300 / Bluetooth / Webcam / Win 7 Premium
Latitude E6500 / Intel T9800 / 4GB HyperX / Nvidia NVS 160M / LG WUXGA / Intel 5300 / 410 BT w/UWB / Webcam / Fingerprint Reader / Backlit keyboard / 9 cell / XP Pro/Win 7 Ultimate 64bit
Join Date: Jan 2009
Location: Adirondack Mountains
08-01-2009, 03:04 PM
Excellent. Very encouraging. Running another process is a drag but it this does the trick, then it sounds like it would be well worth it. This should be a sticky if additional feedback says it works in most or all cases.
And Dell should investigate why this is happening in the first place.
XPS 420|XPS 420|M1330: Windows 7 x64, Windows 8-8102
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Mini 9: Black, 2GB, 1.3MP Cam, BT, Runcore 32, Windows 7
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Mini10v: 2GB, OCZ Vertex, Intel 5100, Windows 7
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