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Join Date: Oct 2010
Solved - 10-31-2010, 12:18 PM
Over 48 hours later, it was solved (by me) without reinstalling windows XP.
I went into C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\Computer management
and in there, under Services and applications\Services I located Bluetooth Support Service (I say located, but I stumbled on it on accident by poking around)
I then directed Windows to stop all Bluetooth support, and stop the separate Bluetooth Service.
When I went to uninstall/reinstall my Broadcom adapter, it wasn't even listed. So I went through and deleted everything under the Device Manager that was even remotely related to the Bluetooth.
I deleted the Bluetooth modem, LAN Access Server Driver, ALL PORTS (whether serial or COM), and every single USB host/driver because of the dongle that I tried.
From there, I deleted the driver files from Dell for a clean install (R206978)
I then went into add/remove programs, uninstalled the WIDCOMM software and rebooted the computer.
From there, I went into BIOS, disabled my bluetooth and restarted again.
I let the computer boot fully, and noticed I had no mouse (silly me for deleting all the USB controllers), but everything started reinstalling immediately. Still no bluetooth though.
I went on the Dell website and redownloaded R206978 and left it on the desktop.
I rebooted, accessed the BIOS and re-enabled the bluetooth and rebooted AGAIN. All of a sudden my bluetooth adapter and BUS enumerator reinstalled themselves and I let it go. Finally, I reinstalled the WIDCOMM software (R206978), and the installation wizard came up to customize my bluetooth!
FIXED! (sort of)
Now, it thinks my MP3 player is a hands free device, and won't transfer files to it. But that's an issue for another forum.
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