My Dell Mini Forum

bluemark2 · **Mini 10v not charging -** 07-03-2010, 01:46 PM

1st, my plug/charger was not working so I got a new one. In the days of waiting for the plug, I guess the battery drained completely. I turned it off last when there were about 8% left.

Now, plugging the new cord, it is not charging. I see the white light on the tip of the charger that connects to the mini so to me the new plug is working. But I can't turn on my mini because, I think, the battery is not charging. I've left it charging for hours and I do not feel the heat.

1. Even if the battery does not work, or if I remove the battery, why does the mini not turn on using the plug? Does it need to have battery to turn on even though the plug is plugged to the electricity?

2. Any suggestions please?!?! I got this in Nov 2009 so I don't think it should act this way already. I have taken good care of it: not throwing it anywhere, waiting for the battery to go to 10% and when the red light blinks then charge it, wiping dust, etc.

3. Is the only solution to buy a new battery? It seems in the past as long as it is on, it charges. But when it's off it doesn't sometimes. And now, it is not charging at all and I can't turn it on.

Thanks for any tips/help!

Rich

Thorsteenster · 07-03-2010, 01:53 PM

It still should be under warranty, call Dell. It may be the battery or the MoBo, in either event get it taken care of while it's still under warranty.

Christina · 07-13-2010, 06:24 PM

Just a few thoughts, reseat the battery, try a different outlet.. (i know that these are dumb solutions, however, its a good start)

ccspir2 · 07-15-2010, 07:25 PM

Had the exact same issue. It's the DC jack connector. It is under warrantly. Just got my mini back from Dell. Only took a week from when I sent it to when they returned it fixed.

Dunhamzzz · 07-22-2010, 03:08 PM

This is a common problem if you use your Minis a lot, I've gone through about 3 chargers so far!

UNCNDL1 · **connection -** 07-23-2010, 12:25 AM

So it is the charger connection, not the connection on the dell mini?

SteveB · 07-23-2010, 01:26 PM

If your feeling brave and want to dismantle your Dell Mini and remove the motherboard you can check to see if the DC jack is OK. I have found some DC jacks start to get movement between the pins on the jack and the motherboard causing problems.

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Thorsteenster Expert Member Posts: 509 Join Date: Oct 2009	07-03-2010, 01:53 PM It still should be under warranty, call Dell. It may be the battery or the MoBo, in either event get it taken care of while it's still under warranty. C:\M11xR2\320GBHD\4GBRAM\W7HP D:\duo\320GBHD\2GBRAM\W8DP

Christina Junior Member Posts: 6 Join Date: Jul 2010	07-13-2010, 06:24 PM Just a few thoughts, reseat the battery, try a different outlet.. (i know that these are dumb solutions, however, its a good start)

ccspir2 Junior Member Posts: 2 Join Date: Jul 2010	07-15-2010, 07:25 PM Had the exact same issue. It's the DC jack connector. It is under warrantly. Just got my mini back from Dell. Only took a week from when I sent it to when they returned it fixed.

Dunhamzzz Founder Posts: 1,855 Join Date: Sep 2008 Location: Hampshire, UK	07-22-2010, 03:08 PM This is a common problem if you use your Minis a lot, I've gone through about 3 chargers so far! Please do not send me support requests via PM.

SteveB Member Posts: 30 Join Date: Jul 2010 Location: London	07-23-2010, 01:26 PM If your feeling brave and want to dismantle your Dell Mini and remove the motherboard you can check to see if the DC jack is OK. I have found some DC jacks start to get movement between the pins on the jack and the motherboard causing problems. Loving my Streak!

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