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rtkwon rtkwon is offline
Posts: 36
Join Date: Oct 2009
Default No More 10v Exchanges from Dell - 03-25-2010, 12:56 PM

Just thought I should share what I've learned from Dell the past 2 weeks.

Long story short, my scratch and dent 10v came with a broken USB port. I called to get it exchanged. Ten days later my exchange was approved, but they weren't sending me another 10v; instead, a mini 10. Upon calling and asking Dell why, the technician told me that for the foreseeable future, all exchanges regarding 10v's will not be replaced with another 10v.

I have since returned the mini 10, as it is obviously no good to me for OS X purposes. My only options are to receive replacement parts, which I have done.
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