Dell Mini 10v Forum for all discussions and support on the Dell Mini 1011, also known as the Mini 10v. If your question is regarding Mac OS X, please use the Mini 10v Mac OS X forum.
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Join Date: Jul 2009
11-04-2009, 03:58 PM
No, you didn't come off as flaming Dell. I was just offering another potential explanation for why there are different options in different countries.
My line of reasoning is; Maintaining different options for different countries is more costly to maintain than if there were one, so I wonder why Dell would do this on their own versus some external mandate. By costly, I don't mean just what appears on their web site. It goes from the web site through all areas that have to deal with these differences, from sales, support, manufacturing, etc.
Mini 10v | 2 gigs memory | 500 gig HD | BT | 10.6.3 & Windows 7 Professional Dual Boot
Join Date: Oct 2009
11-04-2009, 05:30 PM
I hope I come off as flaming Dell, because I am!
The thing I hate is the constant change in choice. Fine if you don't have bluetooth, why was it there last week? Same with wireless N...if you're gonna have it as an option then tell me it's not compatible with a stone-age version of Ubuntu, where's the consistency? Boggles the mind.
Either way, I didn't know Dell was at Costco, think that'll be my saving grace. I'm sick to tears of phoning them, their phone experience is where it all falls apart spectacularly.
Join Date: Aug 2009
Location: Herefordshire (U.K.)
11-04-2009, 06:32 PM
I hope this isn't going to turn into a "Dell bashing" thread, although I can certainly sympathise with the previous posters!
Dell do seem to have a habit of removing options virtually overnight (mind you they often shouldn't have been there in the first place anyway!) and I have been caught out myself by trying to order an option which I had seen advertised the day before, only to be told that it is now suddenly 'unavailable'.
Whereas most of the readers of this forum are relative 'enthusiasts' who are quite happy to 'tinker' with their Minis, I suppose they really have to cater for their main customer base, who will cause them as little hassle as possible. Hence they only offer options which they know will 'work' with the minimum of user input.
I don't think it is that uncommon either for them to be let down at short notice by their suppliers of a particular component, which suddenly vanishes from the list, only to re-appear again a few days later, once they have received further stock... possibly from another source. (Again, I speak from personal experience here.)
My advice to anyone who has had orders cancelled without explanation, suffered extended delays, or feels that have received really bad treatment, is to politely ask to speak to a supervisor or line manager, and then coolly and calmly outline your grievance.
In my case this resulted in me being offered a 10% refund of the initial purchase price of my Mini, once I actually received my order!
Join Date: Apr 2009
11-04-2009, 11:14 PM
hmmm... I just received my Mini 10v and am pleasantly surprised. The keyboard is great ( I can really fly w/ it) ... the trackpad is not optimal (in comparison to the Mini 9), but I am getting used to it ... The screen is nearly as good as that on the Mini 9, but required a bit of adjustment ... now placing the two side-by-side, they are comparable in quality.
The larger screen image is a huge plus. I partitioned the 160GB hdd w/ 4 partitions: 1 for Leo, 2 for Leo-Rescue (a first aid partition), 3 for Ubuntu Remix, and 4 for Windows XP (maybe upgrade to W7).
Very nice for $259.
I have an extra 2GB RAM stick laying around, and I ordered a Bluetooth 2.1 module for it as well.
The only thing I'd still like is that a) the battery life was just a tad longer, and b) to put in a really big ssd in place of the hdd. It is my understanding that the ssd draws less power than the hdd.
Snow Leopard 10.6.6
128GB SSD + 16GB SDHC
2TB of NFS mounts courtesy of foonas-ized LinkStations
as opensource TimeCapsules (+ p910nd printserver & Firefly media server)
see LinkStationWiki.net for details on how to make your OS X experience richer with a modded NAS device
Time Capsule/Time Machine Support on Your LinkStation
Join Date: Oct 2009
11-05-2009, 06:02 AM
If the components are coming in and out of stock I don't agree with just taking the option off and putting it back on. The options page is like musical chairs and is maddening. Leave a warning of the delay or something...and when something isn't made, don't let the order through anyway!
Anyway, this is a Dell Mini forum, not a 'Dell SUCKS!' forum...I'll stop with that now.
I'm trying to be patient with Dell direct, but Costco (Canada) has pretty much what I need. Just can't get 6-cell battery and strangely it has 2 USB ports. I'm just going to order and see which comes first and suss it out from there.
Join Date: Oct 2009
Location: Pennsylvania, USA
11-05-2009, 08:41 PM
I am no fan of DELL, either. I tried to buy a desktop from them last year, and dealing with with the CS department post-sales is no easy feat. I ended up emailing Micheal Dell directly, and got a prompt response and resolution from someone in corporate soon after. Do yourself a favor and avoid their overseas CS team as much as you can.
As for Ubuntu, I had actually ordered a 1GB Bluetooth enabled Mini 10V, last week (US customer). So I agree that the whole situation seems quite bizarre.
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