My Dell Mini Forum

rr409 · **Failed to install neccassary support files -** 01-02-2010, 05:16 AM

every tiime i attempt the install using bios a04 and nbi 0.8.3 final i get to the installer then when its installing it hits aroud 13 mins and crashes with an error message saying it failed to install support files and i have to restart ive tried everything to fix and make it work but no luck.

HELP ME PLEASE

meklort · 01-02-2010, 05:19 AM

What does the installer log say?

mechdrew · 01-02-2010, 05:20 AM

Details, please. What method did you use?

rr409 · 01-02-2010, 07:24 AM

i used the mac version

i used mac os x 5.5

netbookmaker 0.8.3

retail snow leopard dvd

paradox · 01-09-2010, 04:05 PM

I have the same issue actually. A06 bios, installing to MBR. Used InfraRecorder + Image Writer to make USB. Edited the image with Transmac to update the OSInstall and OSInstall.mpkg files. (maybe that's the problem?)

The installer says:

OSInstaller[152]: Failed to verify AddressBook.pkg
OSInstaller[152]: Failed to download package from file://localhost/System/Installation/Packages/AddressBook.pkg and no alternate source.
OSInstaller[152]: Installer failed: The installer could not copy the necessary support files.

* Edit *

Using NBI 0.8.3 final
OSInstall files are from Installing Snow Leo (retail) for OSX86 | Prasys' Blog

paradox · 01-09-2010, 06:28 PM

FYI, I thought my USB image was a little sketchy because Transmac could only mount it read-only, so I rewrote it with Image Writer, which didn't fix the problem.

*BUT*, I tried dd and it worked on the 1st try. Transmac doesn't give an error and SL installed no problem on my 10v.

(great work on the guides/software btw!)
cheers,
-P.

NonoKurd · 01-10-2010, 02:38 PM

Quote:

Originally Posted by paradox

I have the same issue actually. A06 bios, installing to MBR. Used InfraRecorder + Image Writer to make USB. Edited the image with Transmac to update the OSInstall and OSInstall.mpkg files. (maybe that's the problem?)

Using NBI 0.8.3 final

Got same problem... But I did not use the Transmac option. I guess I should try dd option?

paradox · 01-10-2010, 03:15 PM

Quote:

Originally Posted by NonoKurd

Got same problem... But I did not use the Transmac option. I guess I should try dd option?

I wouldn't think Transmac has anything to do with it, so yeah, try dd if ImageWriter doesn't work for you.

-P.

NonoKurd · 01-10-2010, 07:32 PM

I am writing on brand new 16Gb Sandisk USB stick with dd app. I will report here if it worked. I think that image writer worked for NBI 0.83.img on a smaller USB stick.

---------- Post added at 03:32 PM ---------- Previous post was at 01:47 PM ----------

It did not work. Now, I'm getting really frustrated.

I downloaded NBI_083F image from here. Is this the latest release?

paradox · 01-10-2010, 08:03 PM

Wait, did you rewrite your DVD install image or the NBI image? I assume the OSX DVD image since you're writing to a 16G key, but just in case, that's the one you need to rewrite using dd. (also, did you make sure to run your command prompt as administrator?)

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rr409 Junior Member Posts: 15 Join Date: Dec 2009	Failed to install neccassary support files - 01-02-2010, 05:16 AM every tiime i attempt the install using bios a04 and nbi 0.8.3 final i get to the installer then when its installing it hits aroud 13 mins and crashes with an error message saying it failed to install support files and i have to restart ive tried everything to fix and make it work but no luck. HELP ME PLEASE

meklort Guru Posts: 1,353 Join Date: Feb 2009 Location: Colorado, USA	01-02-2010, 05:19 AM What does the installer log say? Dell Mini 9 \| Mac OS X 10.6.5 \| 2 GB RAM \| 32 GB Buffalo SSD \| BIOS A05 Dell Mini 10v \| Mac OS X 10.6.5 \| 1 GB RAM \| 160 GB HDD \| BIOS A06 My Blog \| NetbookInstaller code repository \| NetbookInstaller Website \| Want a Lockerz.com invite? message me.

mechdrew Super Moderator Posts: 1,356 Join Date: Jan 2009 Location: Idaho	01-02-2010, 05:20 AM Details, please. What method did you use? Dell Mini 10v \| Mac OS X 10.6.2 \| XP Home \| Windows 7 Home \| 2GB RAM \| 160GB HDD \| BIOS A05 \| USB Legacy: ON \| USB Wake: ON \| BT: None \| NBI 0.8.3 Final http://osx.mechdrew.com - News and Guides for Installing Mac OS X via NetbookInstaller - Now on Twitter

rr409 Junior Member Posts: 15 Join Date: Dec 2009	01-02-2010, 07:24 AM i used the mac version i used mac os x 5.5 netbookmaker 0.8.3 retail snow leopard dvd

paradox Junior Member Posts: 6 Join Date: Jan 2010	01-09-2010, 06:28 PM FYI, I thought my USB image was a little sketchy because Transmac could only mount it read-only, so I rewrote it with Image Writer, which didn't fix the problem. BUT, I tried dd and it worked on the 1st try. Transmac doesn't give an error and SL installed no problem on my 10v. (great work on the guides/software btw!) cheers, -P.

NonoKurd Junior Member Posts: 18 Join Date: Jan 2010	01-10-2010, 07:32 PM I am writing on brand new 16Gb Sandisk USB stick with dd app. I will report here if it worked. I think that image writer worked for NBI 0.83.img on a smaller USB stick. ---------- Post added at 03:32 PM ---------- Previous post was at 01:47 PM ---------- It did not work. Now, I'm getting really frustrated. I downloaded NBI_083F image from here. Is this the latest release?

paradox Junior Member Posts: 6 Join Date: Jan 2010	01-10-2010, 08:03 PM Wait, did you rewrite your DVD install image or the NBI image? I assume the OSX DVD image since you're writing to a 16G key, but just in case, that's the one you need to rewrite using dd. (also, did you make sure to run your command prompt as administrator?)

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