[dkelso4]

Please help me.
I am trying to do a factory reset on my mini 10 1012 and I get all the way to the end than I get a " Parameter is incorrect" and it just stays on a blue screen. I have done everything and I can't fig. it out. I have to set it back to factory because my computer runs slow and it don't load very fast. I have high speed internet. Please help me out. Thank you

[Dell Chiranjeev S]

dkelso4,

My name is Chiranjeev. I am from Dell Social Media Team.

Well, it can be an issue with the hard drive as well so I would suggest you to run a test on the hardware by performing the following steps-

1. Shutdown the computer.
2. Press and hold the <Fn> key, then press and release the power button.
3. Release the <Fn> key.
The PSA diagnostics sequence begins.
After approximately 2 minutes the system produces a number of alert tones.
After the alert tones, the system produces either a series of low beeps or error codes.
4. Note the sequence of beeps or error codes.


Let me know of the findings. Glad to be of assistance.

Chiranjeev

Social Outreach Professional