[gegjr]

My Mini 1012 keeps reporting 2 missing bluetooth peripheral drivers but when I try to install them I get a message:

"The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.

To find a driver for this device, click Update Driver."

But the Update Driver button is grayed out. I have a Nokia E71x cell phone paired to my Mini 1012. When I unpair the phone the message goes away. I have downloaded the latest Nokia software and I am able to sync my phone and view the hard drive and the SD card.

Can anyone tell me what driver the pc thinks are missing and where I can find them? I talked to Dell tech support until I'm blue in the face and wasted many hours trying to fix the issue.

[tikblang]

What kind of "bang" do you have? Is it "multi-media"? try the "wsed" or something. If you have a BT it should have a radio button where you can enable disable your wifi or BT? My guess is, it's probably the card reader, audio or Crystal Video decoder.

Google "dmidecode" I don't know if we can use it on our system.

Delling with Thell customer support I know is a nightmare. A lot of them are very rude. They will hangup the phone and will say to their coworker "OOps!"

Just "my" VERY honest opinion. I think Dell is better off opening an online trouble ticketing system so they (guys pedaling a bicycle power generator to power his laptop and cell phone) can toss a coin and decide on who will get to answer and help us.

5 hours ago, my shoulder got tired of holding the phone on my neck (I'm still using the POTS 2500 series telephone). Google "Cortelco 2500 Desk Phone"

[Pamster]

Guess I was lucky, I only got hung up on one time in the four calls I've had to make to Dell. Very lucky indeed. Good luck getting the problem resolved!