Originally Posted by gaster
My outlet mini just came in today and I am upset. It has a dead pixel. I called and complained and at first they said they wouldn't do anything, but after more complaining they said they will change out the screen. I will have to send it in though which means some down time, but I am too anal to deal with a bad pixel.
Otherwise it seems nice, but I didn't do much with it since I saw that bad pixel the first second the screen came on.
Mine came with problems from the factory (scratches and a hanging key). They gave me the same line about returning it for fixing, but I argued that they shouldn't have to fix something that has already been refurbished, so they agreed to send me an exchange instead. 3 days later they delivered a replacement machine and a slip to return the old one.
You also have the option of just returning the machine and placing a new order.
Either option should get you the computer back faster than sending it in for a screen replacement.
BTW, on my 1012, to speed tings up I just got rid of windows all together and replaced it with Linux Mint 9. I have sessions for both the Gnome and the XFCE versions. Provided you don't go crazy with composting effects, the full featured gnome version is noticeably faster and much more complete than the windows 7 starter that came prepackaged. If you need speed and don't mind a bit less flexibility, then the XFCE session is even faster and even better on battery life.
If you MUST keep windows, I would do a dual boot with your linux distro of choice (I find KDE based distros to not be kind to the 1012's battery). In that way you can use linux for what you want, while retaining speed, security and full functionality, while at the same time retaining windows for when you need it.