Dell Mini 1010 Forum for all discussion and support on the first revision of the Dell Mini 10, the Dell Inspiron Mini 1010.

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kbagonzo kbagonzo is offline
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Default Dell Mini 10 HELP!!!!! - 03-31-2010, 03:54 AM

I bought a Dell Mini 10 less than a month ago and the hard drive crashed... tech support had me run diagnostics over the phone and confirmed it. (supposedly that is common is this ...'lovely' little laptop) So they sent me a 'refurbished' hard drive today to replace it. I installed the hard drive and because I am me... I ran the diagnostics so I can see 'the clean bill of health'... I got the error message- SYSTEM IS NOT RECOGNIZED AS A SUPPORTED DELL PC. DIAGNOSTICS CANNOT BE RUN ON AN UNSUPPORTED SYSTEM. So I called tech support and informed them. Granted.... windows xp comes up fine .. blah blah blah.. The tech support guy said ignore it and don't run diagnostics if the system appears to be running fine. My arguement was.... if someday it doesn't I, nor anyone can run diagnostics because whatever is in the refurbished hard drive is making it appear that the system is not recognized as a dell pc.... He said the system is running fine.. have a nice day. So I am sitting with a mini that I cannot run diagnostics on. Should I ever need to......
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rrfranczak3 rrfranczak3 is offline
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Cool 03-31-2010, 04:53 AM

If you have it less than a month I would send the whole thing back and DEMAND a new one be sent to you OVERNIGHT...just my 0.02..

PS. Welcome to the forum...

Dont let this leave a bad taste...they real are great little machines..

Dell Mini 10 (Obsidian Black 1010), 2gb RAM, 1.66ghz 533mhz FSB (Z530) processor, A10 BIOS, 1 Terabyte (1000 GB) WD Scorpio Blue Hard Drive (5400rpm), Intel GMA 500 Integrated Graphics, TV Tuner, Bluetooth 2.1 module with EDR, 1.3mp Camera, 1366x768 HD Screen, Wireless 1510 b/g/n mini card, 6 cell (56WHr) Battery, 4gb SDHC, 64gb Flashdrive, Targus Netbook Chillpad, Targus Sport Case, Windows 7 Ultimate SP1 (500gb)/Windows 8.1 (500gb) (Dual Boot)

iPad 4 (64gb) w/Retina,Targus Versavu Case
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