After using the DUO everyday since 2/11 and loving this laptop
, tech support is now telling me that my hard drive needs to be replaced
. The problem started about 4 days ago when windows stopped working correctly and I could only operate in safe mode. Window would boot in normal mode but every action took a long time to complete. Tech support had me do a restore back to factory specs and it worked properly again but backing up and restoring all my 200 gigs of stuff took days. Windows then went into loading all the updates which slowed my system to a crawl for days but all of them loaded except for service pack 1. Another session with tech support ended up with them offering to send a tech to my house to replace my hard drive. I have had other hard drives fail but usely I got the blue screen of death. I really don't feel it is a hard drive problem but I am not a tech either. Going to try a restore one more time and only try to load service pack 1 first without loading any programs or data. If that doesn't work I guess I have to replace the hard drive. Any suggestions?