Dell Inspiron Duo Forum for discussion on the netbook/tablet hybrid by Dell, the Inspiron Duo.

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Alex575 Alex575 is offline
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Thumbs up Reinstalling Dell Stage and My Dell Downloads? - 07-08-2011, 08:30 PM

How do I reinstall Dell Stage?

I went to "My Downloads" on Dell Support but my Duo won't register! It just keeps thinking and says examining computer.

I read another thread where the user had the same problem and it was because the BIOS wasn't showing the service number, so after it was put in, it worked.

How do I access the BIOS? To do this?

---------- Post added at 01:30 PM ---------- Previous post was at 12:34 PM ----------

After a little more searching I found out how to do it.

For those who might have the same trouble:

My Dell Download: When registering the computer it just spins and keeps examining it, never completing. It's because the Service #, which can be found on the bottom of the Duo, isn't in the BIOS. To put it in do the next step.
Access BIOS: press "F2" when restarting at the Dell Splash Screen. Just press "F2" -- the blue "Fn" button only works in Windows. Use the arrow keys to maneuver. Go to "Security" and then type in the Service Tag number. Go back to the right to "Main" and the service tag number should be listed. Press "F10" to save and exit, .

The Duo will boot up. After you go to the My Dell Downloads and re-register your computer it'll find it within 30-seconds and show you all the stuff that you can download to re-install.
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Destruckt Destruckt is offline
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Default oh boy, THANK YOU VERY VERY MUCH - 07-26-2011, 05:19 PM

I SPENT HOURS on the phone with dell representative from india. In the end, I'M SORRY SIR, I can't help you. ARGH...

you the man.
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Alex575 Alex575 is offline
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Smile 07-26-2011, 06:15 PM

I'm glad it helped, Destruckt.
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