For quite awhile I had some major viruses and finally got to a point where I could use the computer, but would continuously get warnings and have to stop while the AVG cleaned or quarantined some of these, but there was at least one Trojan Horse virus that could not be removed from the windows starter, so I finally decided to just restore the computer to factory settings. I did not select the option to save any particular files but just start over and restore totally to the factory settings. After doing this restore and getting the message to restart the computer as instructed, it will not boot up and turn on. The black screen flashes some text and then you can see Microsoft writing across the bottom as if it is processing to boot up, and then a bright blue screen with white writing (that I can't read anything) flashes instantaneously and then it circles back around showing the same thing over and over, but never starts. Doesn't ever show a Dell screen or logo, like I remember seeing before. I actually let the battery run out while this was continuously flashing and let it sit overnight, then plugged in the cord and tried to start, and it still does the same thing. I am successfully able to "interrupt" by pressing F8 and getting to the screen that says "Repair Computer" etc. But otherwise if trying to power on, it just goes in circles flashing these various screens and never actually powers on. What can I do?
---------- Post added at 12:57 PM ---------- Previous post was at 12:50 PM ----------
In case it helps, I got this in May of 2010. Started having the virus issues in the spring of 2012, and went through long periods where I couldn't use it at all because it would automatically shut down every few minutes. Finally loaded some virus protection programs successfully that dealt with enough that I could use for longer spurts of time before it shut down automatically, and then eventually could use in limited ways but the repair window would pop up repeatedly during this time. I kept the computer on mute, because some hidden program or something was running in the background constantly and random audio (like some celebrity interview or something) could be heard all the time. So, you can see why I wanted to just restore to the original factory settings.