Just finished installing the 2GB of RAM. Guess we all proved the Dell support guy wrong!
Strange that they would even commit to "it's soldered on the board" as part of the chat session that they email you at the end. It's just factually incorrect.
Anyway, great discussion on the hard drive space. I think you have pointed me to a decision. Which is --- do nothing. I'll wait until the space fills up then get a new drive. Probably be cheaper by then anyway.
If I get a copy of Windows 7 cheap, I'll install that. Any thoughts on installing the 32 bit or 64 bit? My take on it is that Dell supports the 32 bit and the 64 bit speed difference with only 2GB of RAM is inconsequential. Is that what you understand as well?